Thank you for visiting and shopping with us at Family Movie Night!
As of November 23, 2022, our orders are shipped via USPS First Class Mail. You will receive an email update with your tracking number once your order has shipped!
Delivery Times
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by just a few days. Additionally, nationwide and global shipping delays (such as those caused by COVID-19, holiday volumes, or inclement weather conditions) may have an impact on your estimated delivery date.
Domestic Shipments
| Shipment method | Estimated delivery time | Shipping cost |
| First Class Package* | 2-5 business days | $10 Flat Rate |
| Media Mail | 7-10 business days | $5 Flat Rate |
International Shipments
| Shipment method | Estimated delivery time | Shipping cost |
| First Class Package Int’l* | 1-4+ weeks | $15 Flat Rate |
| Standard (Canada & Mexico) | 3-7 business days | $10 Flat Rate |
*Service is subject to shipping delays. Delivery times are estimates, and not guarantees. Delivery estimates for all international services do not include customs processing times. Our store is not liable for any delays that may occur once your order has been shipped.
Tracking Your Order
Once your order has shipped, you will receive a tracking email within 24 hours. Please allow USPS up to 48 hours to reflect updates on their tracking page.
Customs, Duties, and Import Taxes
All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages and Missing Orders
If you received your order damaged, or if the order appears to be lost during shipping, please contact us so we can help file a claim. A refund or replacement may be issued pending your cooperation during the claim process.
If your order arrives damaged, please save all packaging materials and damaged goods for claim evidence purposes. Notice of damage must be provided within 15 days of delivery.
Returns and Exchanges
So… you got your movie night goodies and you’re not completely satisfied? That’s a bummer. 🙁
We will accept returns within 30 days of receipt for a full refund.
Customers are responsible for shipping fees on all returns. For a full refund of your journal or blanket, please make sure that it is packages as it was received. We are unable to refund journals if it has been written in or if stickers are missing.
We take pride in our products. If your journal was severely damaged or your package is incomplete, please contact us at hello@movienightjournal.com. We will work with you to make things right!
No exchanges. Please choose carefully when purchasing.
Contact Us
If you have any questions or concerns regarding your order, feel free to contact us! We typically reply within 48 hours.
Email: hello@movienightjournal.com
Social: @MovieNightJournal